Refund and Returns Policy VaidikUtpaad | VAIDIKUTPAAD
At VAIDIKUTPAAD, we ensure fair handling of all orders through our Refund and Returns Policy. This policy clearly explains the refund and return process to protect your rights.
1. Entire Liability
Our entire liability is limited to the purchase price paid, excluding shipping and handling.
We may, at our discretion, refund fully, partially, or replace products.
We are not liable for:
- Use or inability to use website content or products
- Cost of procuring substitute items
- Transactions made through the website
- Alleged lost profits
For more legal information, see Consumer Protection Act, India.
2. Shipping and Delivery
We select courier partners at our discretion. Once your parcel is handed over and tracking is generated, VAIDIKUTPAAD liability ends.
You must track your order. In non-serviceable areas, we may:
- Use India Post (GOI), or
- Ask you to collect from the courier at your own risk
Check our Shipping Policy.
3. Online Payments and Refunds
We choose online payment modes at our discretion. Orders are dispatched only after successful payment.
VAIDIKUTPAAD is not responsible for failed or incomplete online transactions. Customers should verify payment completion.
4. How to Request a Refund or Return
Follow these steps:
- Contact support within 7 days
- Provide order number and reason for return
- Return the product in its original condition
We will then process:
- A full refund,
- A partial refund, or
- A replacement product
Refunds are usually credited within 7–10 business days.
5. Exceptions
Some items may not be eligible:
- Customized or personalized products
- Products damaged due to misuse
- Items returned after 7 days
Always check product-specific guidelines before purchasing.
6. Jurisdictional Notes
Some jurisdictions do not allow limitations on liability for incidental or consequential damages. In such cases, certain limits may not apply.
7. FAQs
Q1. How long does it take to process a refund?
Refunds are processed within 7–10 business days after inspection.
Q2. Can I exchange a product instead of getting a refund?
Yes, at VAIDIKUTPAAD’s discretion, we may replace the product instead of refunding.
Q3. Who bears the courier cost for returns?
Unless defective, you bear the courier charges for returning products.
Q4. How can I track my order?
Use the courier tracking ID or visit our Order Tracking page.
8. Contact Us
For questions about the Refund and Returns Policy VaidikUtpaad, contact our support team via Contact Us (Vaidik Utpaad). We aim to provide quick and hassle-free assistance.